CUSTOMER SUCCESS STORy
eToro Delivers Timely Alerts at Massive Scale Using Airship
eToro’s mobile app and website help investors stay up to date with the latest market movements, keep tabs on what their fellow traders are buying or selling and — with a single click — “copy” another eToro user’s portfolio, automatically investing in all of the same instruments at the same percentages.
Challenge
With financial news headlines, investment price changes and social network activity generating a constant stream of updates for users of eToro’s mobile apps and website, notifications are a critical element of the company’s engagement strategy. eToro bounced between a few solutions for delivering push notifications until frustration with other providers drove the company to find a more scalable solution to accelerate the delivery of high-volume alerts.
eToro is the world’s leading social trading platform, offering a wide array of tools to trade cryptocurrencies, stocks, commodities, ETFs and other securities to over 10 million users in 140 countries.
Airship gives eToro the scalability it needs to rapidly deliver social and market notifications at massive scale. Notifications lead to increased open trades, generating more revenue for eToro through spreads.
INDUSTRY
Finance
PRoduct
Mobile App Push Notifications, Web Notifications, Segmentation, Automation, Real-Time Data Streaming
I remember the days that we had to look into each type of notification that we wanted to release and ask, ‘Can we scale it?’ With Airship, the teams know they can execute any idea they want.”
Solution
Creating a Modern Investor Experience With a Social Twist
- Reaching Investors Through Multiple ChannelseToro added Airship Web Notifications to the mix to help investors stay up to date with market movements on any device.
- Accelerated Alert DeliverySince Airship’s platform is purpose-built to maximize throughput speed, eToro is able to accelerate the delivery of volatility alerts.
- Social Alerts Keep Users EngagedUsing custom event triggers in Airship, eToro sends automated notifications to alert users to activities they care about.
Results
eToro Invests in a Solid Engagement Platform
