Airship Services

Your Success Is Our Success

From sharing best practices implemented by brands leading the way in multi-channel customer engagement to finding new ways technology and data can support your goals, every member of our services team is laser-focused on your success.

Professional Services

Unlock growth potential, accelerate results and sustain success with Airship’s global professional services team.

With more than a decade of experience helping the world’s leading brands create deeper, more data-driven connections with customers, we help you get off to a quick start, uncover new growth opportunities, and continuously improve your results.

  • Execute new multichannel campaigns that harness the full capabilities of the Airship Customer Engagement Platform to help you acquire, retain and grow your customers
  • Execute advanced customer engagement strategies that require deep technical expertise and best practices
  • Discover, define, deploy and deliver managed solutions, campaigns, and technical implementations with our proven methodologies
  • Improve your marketing performance with industry benchmarks and Airship marketing maturity models
  • Meet your strategic priorities through insightful discovery, solution road mapping, and ROI workshops

Technical Support

Access to world-class support is critical for your success. That’s why our dedicated, global team is committed to offering both self-serve and on-demand support services to get you the help you need when you need it.

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  • Expert level assistance for issues you encounter
  • Fast response times for critical issues
  • Support by email, phone and web available
  • Online Help Center with a robust Knowledge Base and community forums
  • Detailed developer documentation

Account Management

Airship’s account managers are experienced, dedicated, trusted advisors who are committed to your success. With years of digital marketing experience, your account manager becomes a vital member of your team, proactively working to understand your business objectives and finding innovative solutions that help you meet and exceed your goals. Our clients regularly tell us that their account managers are game-changers in helping them stay ahead of the ever-changing digital marketing curve, and delivering more effective, innovative customer experiences.

  • Proactively work with you to understand and help you meet your business objectives
  • Identify innovative strategies and solutions that accelerate success
  • Provide guidance and insight on new product features and implementation options
  • Be your advocate and the main point of contact across cross-functional teams within Airship

Ready to Learn More?

We’d love to understand your business goals and how our services teams can help you succeed.