CUSTOMER SUCCESS STORy
William Hill Creates a Better Betting Experience
Fiercely competitive and fast paced, the gambling industry is expected to hit $525 billion by 2023. William Hill is one of the biggest names in the industry — with thousands of licensed betting shops and a variety of mobile apps that allow users to place bets across hundreds of markets.
Challenge
As the mobile gambling industry experiences nonstop growth, William Hill set out to grow its user base while driving increased revenue. Airship Push Notifications are key to the company’s strategy to make the betting experience more immediate — while built-in analytics and A/B testing help the brand maximize conversions.
William Hill is one of the most established sports betting outlets in the world, with origins dating back to 1934.
As William Hill celebrates over 2.5 million app downloads, Airship continues to help the brand grow its user base. The brand has seen 400% greater engagement with location-targeted notifications vs. non-targeted alerts.
INDUSTRY
Gambling
PRoduct
Push Notifications, Automation, Personalization, Optimization, Performance Analytics
Airship’s mobile engagement solution and backend support are strong — and there are great out-of-the-box capabilities. The quality of service is well worth the money.”
Solution
Driving Mobile Betting Revenue
- Increased App TrafficWilliam Hill leverages Airship’s segmentation and Optimal Send Time features to keep traffic flowing to the app.
- 400% Greater Engagement with Location TargetingThe bookmaker drives revenue growth by using Push Notifications to deliver targeted opportunities such as free betting credits based on the users’ location.
Results