Acquire

Cross Channel Acquisition

Reach customers directly on any engagement channel.

Challenge

Engage with Customers Wherever They Are

Reaching customers directly across multiple channels is imperative for growing your relationships and your business. Enticing customers to opt-in on multiple channels — especially mobile — requires a clear sense of the customer journey, and the right tools and data to reach them with valuable messages in context.

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Stats

Cross Channel Acquisition by the Numbers
9%
increase in spending when shoppers interact with brands on four or more channels.
Source
23%
more repeat shopping trips to the retailer’s stores for omnichannel buyers.
Source
53%
of all ecommerce sales will happen on mobile by 2021.
Source

platform

Cross Channel Acquisition + Our App Experience Platform

It’s a business imperative to be able to reach your customers directly on as many channels as possible. This not only makes it possible to orchestrate messaging across the best possible mix of channels, but also gives you a fall-back plan if a customer goes inactive on one channel.

Learn More About Our App Experience Platform

Channels

The more direct channels you have to reach customers, the better.

The more channels you have in your stack, the more chances you have to acquire new customers — and know you’ll be able to maintain a direct connection with them even if they become inactive or opt-out of one.

Orchestration

Automate, personalize and contextualize channel opt-in offers.

Use our Orchestration solutions to send users the right opt-in offers at the right time every time with high-context, personalized messages that give them a compelling reason to connect with you on multiple channels.

ANALYTICS & DATA

Know what channels are working best.

Understand which channels drive the highest engagement and conversions for which audience segments — and prioritize acquiring customers on those channels with our Analytics & Data solutions.

Related Resources for Cross Channel Acquisition

Let’s Talk Cross Channel Acquisition

We’d love to understand your brand’s challenges and opportunities around acquiring users on multiple channels and explore the ways we can help. Get in touch today for a conversation and a personalized demo of our solutions.