Danny Ackerman, Author at Airship Fri, 09 Jun 2023 21:11:40 +0000 en-US hourly 1 https://wordpress.org/?v=6.5.2 https://www.airship.com/wp-content/uploads/2023/09/cropped-Airship-Icon-512x512-1-32x32.png Danny Ackerman, Author at Airship 32 32 14 Years Later, Another First https://www.airship.com/blog/14-years-later-another-first/ Fri, 09 Jun 2023 21:11:14 +0000 https://www.airship.com/?p=33362 As the head of product management at Airship, I admit to being biased about the importance of innovation. So when a customer recently asked me about it, here’s what I said: Airship is here to make app experiences better – for you and your mobile app customers. One key to our success is innovation. Innovation […]

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As the head of product management at Airship, I admit to being biased about the importance of innovation. So when a customer recently asked me about it, here’s what I said:

Airship is here to make app experiences better – for you and your mobile app customers. One key to our success is innovation. Innovation means being first with new ways to gain and sustain advantage for app teams and their customers alike. It’s been a core part of our DNA since we were founded 14 years ago today. 

For example, you may not know that Airship delivered the first push notifications in 2009 and the first in-app messages in 2010. We also powered the first mobile wallet boarding passes, now so mainstream for travelers that airlines are redesigning check-in areas

In 2022, Airship enabled the first commercial use of Live Activities on the day it was launched by Apple. We just recently launched the industry’s only comparable experience for Android with Airship Live Updates. And to top it all off, we just took the wraps off the world’s first no-code native App Experience Editor, empowering marketers and product managers to get work done in minutes instead of months, without ongoing developer support or app updates.

We unlocked this new era of native agility by developing a domain-specific language that works underneath our App Experience Editor and renders those experiences natively on iOS and Android. This language handles all of the complexity in interpreting what can be created in an intuitive, easy-to-use editor, and translating that into native code to ensure performance, accessibility and measurability. Now anyone on your app team, technical and non-technical members alike, can dream, design, deploy and iterate first-class app experiences to drive high-value actions throughout the mobile app customer lifecycle. 

Today, Airship’s App Experience Editor enables Scenes, which are multi-screen native experiences that onboard new app users and drive activation, encourage feature adoption and increase conversions. You can even embed survey questions anywhere in Scenes to capture user sentiment and attributes, interests and preferences. Surveys can be a full NPS-type survey, or just a few questions layered into your Scene. Best of all, you can get it all done with zero code, while collecting data automatically. 

We also just announced a new format for our multi-screen experiences — Stories — which will auto-progress through screens in a way users are familiar with from social media: pause/forward/backward gestures included. This is just the beginning of what’s possible with our no-code native App Experience Editor — it’s the foundation for ever-expanding, flexible native creation capabilities with full experimentation, design control and data collection capabilities. 

If you want to know more about Airship’s App Experience Editor — or if you have ideas about what you’d like to see us build next — let’s talk. There’s no better way for us to stay innovating on what matters to your success than by having you as a co-pilot.

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An Exciting New User Experience Awaits Some iPhone 14 Owners https://www.airship.com/blog/an-exciting-new-user-experience-awaits-some-iphone-14-owners/ Thu, 08 Sep 2022 19:32:06 +0000 https://www.airship.com/?p=28169 Apple’s big annual events bookmark the beginning and end of summer for many of us. First, WWDC in June details enhancements coming to software, giving companies like Airship and app developers around the world time to build new experiences. Then September caps it off with new device announcements. This year, while similar to past years, […]

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Apple’s big annual events bookmark the beginning and end of summer for many of us. First, WWDC in June details enhancements coming to software, giving companies like Airship and app developers around the world time to build new experiences. Then September caps it off with new device announcements. This year, while similar to past years, was different in a particularly compelling way that Apple itself said “blends the line between hardware and software.”

What we’re talking about is the “Dynamic Island,” which, along with an Always-On display, is only available to iPhone 14 Pro and iPhone 14 Pro Max users — not iPhone 14 or iPhone 14 Plus users. 

The Dynamic Island is a new pill-shaped cut-out – replacing the top-notch – that enables new ways to interact with the iPhone. It adapts and expands into different shapes in real-time to show important alerts, notifications and activities, and maintains an active state so users can control ongoing background activities with a simple tap-and-hold. Best of all, it seamlessly integrates with iOS 16’s new Live Activities, so third-party apps can provide dynamic updates such as sports scores, ride-sharing arrivals, day-of-travel updates, workout stats, developing news stories, delivery and reservation statuses, and more.

Net-net: Apple gives third-party apps more surface area for creating compelling and glanceable app experiences, even if another app is in the foreground.

Apple has updated the Lock Screen on the Pro models to be Always-On, which dims the screen and allows users to see the time, their widgets, notifications and Live Activities without needing to wake the phone. Always-On, combined with Live Activities, keeps dynamic information top and center on the Lock Screen, increasing the number of engaging moments your brand can have with customers. 

Airship is working to make Live Activities in iOS 16 easier to manage for developers. We’re  exploring innovations to help product managers and marketers as well. If you’re interested in incorporating Live Activities in your iOS app, we’d love to conduct a product discovery session with you.

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